Skip to main content
🛠️ For DevOps / SRE / Engineering Managers

Tired of writing
status updates
while debugging?

Stop context switching. Fully automated incident communication—from monitoring alerts to customer notifications. Focus on fixing the issue, not explaining it.

Monitoring → Status Page → Notifications (automated)
Zero manual updates during incidents
AI translates tech details → customer-friendly updates

Free forever plan • Setup in 15 minutes

Before

After UpReport

❌ Customer updates = extra work
✅ Fully automated flow
❌ Team pressured for updates
✅ Zero manual updates
❌ Slack chaos: everyone knows something different
✅ Single source of truth
❌ Duplicate messages to many channels
✅ AI writes clear messages
❌ Multitasking, pressure, on-call stress
✅ Less pressure, transparent comms
The DevOps nightmare

Every production incident becomes a communication crisis

You're trying to debug, but everyone wants updates. Marketing asks. Support asks. Management asks. Meanwhile, the issue is still broken.

🔥

Context Switching Hell

You're deep in logs and traces. Then Slack explodes. "What's happening?" "When will it be fixed?" "Can you update the status page?" The fix takes 10 minutes. The communication takes an hour.

📢

Update Duplication

Same message, five different places: Slack channels, email, status page, support tickets, internal wiki. Copy-paste-customize-repeat. Every. Single. Time.

🤯

Information Chaos

Engineering knows the database is slow. Support tells customers "we're investigating." Marketing says "brief disruption." Everyone has a different story. Trust erodes.

The solution

Fully automated incident communication

From detection to resolution, communication happens automatically. You focus on the fix. The system handles the rest.

1

Detection

Monitoring detects the issue automatically

HTTP/HTTPS checks
Multi-region
60s intervals
2

Status Page

Component status updates instantly

Real-time updates
Public visibility
Zero manual work
3

Notifications

Everyone gets notified automatically

Email subscribers
Slack channels
Webhooks
4

AI Translation

Tech details → clear messages

Customer-friendly
Professional tone
No jargon

Result: Zero context switching. You stay in your debugging flow. Communication happens automatically.

From technical chaos to clear communication

See how AI transforms internal technical details into professional customer updates

What Engineering Sees

PostgreSQL primary replica connection pool saturated. Query latency p99 at 4.2s (normally 80ms). CPU at 94% on primary node. Long-running analytics query blocking transaction commits. Killed query PID 18472, scaled read replicas +2, connection pool max_connections 200→400.

This is what you know while debugging. But customers don't need to know "PID 18472" or "p99 latency."

What Customers See (AI-Generated)

We experienced slower than normal response times for about 15 minutes. The issue was caused by higher than expected database load, which we resolved by scaling our infrastructure. Everything is now running smoothly.

Clear, professional, reassuring. No technical jargon. Customers understand what happened and that it's fixed.

< 60s

AI processing time

3 levels

Customer / Balanced / Business

Zero

Manual translation work

Built for engineering teams

Everything you need to communicate incidents without leaving your workflow

Automatic Detection

HTTP, ICMP, and integration checks from multiple regions. Detect issues before customers notice them.

Real-time Status

Public status pages update instantly when checks fail. Customers get answers without contacting support.

Multi-channel Alerts

Slack, email, webhooks—all configured once. One incident triggers all notifications automatically.

AI Message Translation

Write technical details internally. AI converts them to customer-friendly updates. No manual rewriting.

Incident Timeline

Complete incident history with all updates and timestamps. Perfect for postmortems and RCA documentation.

API & Webhooks

Full REST API for automation. Integrate with your existing tools, CI/CD, and monitoring stack.

Stop context switching.
Start automating.

Join engineering teams who've eliminated manual incident communication. Free forever plan. No credit card required.

Setup in 15 minutes
Free forever plan
No credit card

Try Automated Communication

Start free—no credit card required

Continue with Google
or email
Sign up with email

Already have an account? Log in