Real-time status
and incident comms
—without the chaos.
Proactive notifications, branded incident pages, and clear timelines your users trust.
"UpReport transformed how we handle incidents. Support tickets dropped 70%."
— Kamil K., CEO at Wedding.pl
The Hidden Cost of Poor Incident Communication
Every minute of confusion during downtime erodes customer trust and overwhelms your support team
Support Ticket Avalanche
Confused users flood your support channels asking "Is it down?" instead of understanding the issue and timeline
Customer Trust Erosion
Lack of transparency during incidents makes customers feel ignored, leading to churn and negative reviews
Team Distraction
Engineers waste precious time answering support tickets instead of fixing the actual problem
The Real Cost: 10x more time on communication than fixing
Teams spend 60% of incident response time managing confused customers instead of resolving the issue
Transform Incidents Into Trust-Building Moments
Turn downtime into opportunities to showcase your team's professionalism and transparency
Real-time Updates
Automatic status updates from your monitoring tools. No manual work needed—your status page updates itself.
Smart Visibility
Control what's public vs internal. Keep sensitive details private while staying transparent with users.
Embedded Widgets
Show status banners directly in your app. Keep users informed without redirects or confusion.
Reduction in Support Tickets
Teams implementing UpReport see dramatic decreases in "is it down?" tickets through proactive status communication
One platform, every workflow
From incident detection to customer communication, UpReport streamlines your entire incident response workflow
Plan your incident response strategy
Define components, set up monitoring, and prepare communication templates before incidents happen
Component Mapping
Define your services, APIs, and dependencies to track what matters most
Response Templates
Pre-write incident communication templates for consistent messaging
Team Assignments
Assign roles and responsibilities for efficient incident management
Trusted by innovative teams worldwide
"UpReport transformed how we handle incidents. Our support tickets dropped by 70% because customers actually know what's happening now."
Kamil Kopka
CEO, Wedding.pl
"The setup was incredibly fast. We were up and running with a branded status page, and monitoring in under 10 minutes."
Łukasz O.
ListaPrzetargow.pl
Faster Incident Communication
Reduced time-to-notify customers during incidents with automated status updates
Everything You Need
Powerful features to handle any incident scenario
Component Health Tracking
Monitor individual services, APIs, and systems. Group them logically for clear status overview.
Multi-channel Notifications
Email, Slack and webhook integrations keep everyone informed across their preferred channels.
Scheduled Maintenance
Plan and announce maintenance windows in advance. Keep users informed with automated reminders.
Ready to reduce support tickets and build customer trust?
Simple, Transparent Pricing
Choose the plan that scales with your business. Upgrade or downgrade anytime.
Freelancer
For individuals & small projects
Professional
For teams serious about uptime
Business
For larger organizations
Enterprise
Tailored for your needs
Frequently Asked Questions
Everything you need to know about UpReport
How long does setup take?
Most teams are up and running within minutes. No complex configuration required. Just add your components and start monitoring.
Can I integrate with existing monitoring tools?
Yes, UpReport integrates with popular monitoring tools like Pingdom, Uptrends, and more. We also support custom webhooks.
What happens during the free trial?
You get full access to all features for 30 days. Cancel anytime during the trial, or continue with our 14‑day refund policy.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time. No long-term contracts or cancellation fees. Plus, we offer a 14‑day refund policy for peace of mind.
Do you offer custom enterprise solutions?
Yes, we offer enterprise plans with custom integrations, dedicated support, and SLA guarantees. Contact us to discuss your needs.
Ready to Improve Your
Incident Communication?
Join teams who trust UpReport to keep their users informed during outages
Join 50+ teams already using UpReport