Free Tool

SLA Uptime Calculator

Calculate how much downtime your SLA actually allows. Understand what 99.9%, 99.99%, or 99.999% availability really means for your service.

Calculate Your Allowed Downtime

%

Downtime Breakdown

Per Day
1m 26s
Per Week
10m 4s
Per Month
43m 49s
Per Year
8h 45m

How It's Calculated

Downtime = Total Time × (100% - Uptime%)

Common SLA Levels

SLA Per Day Per Week Per Month Per Year
99% 14m 24s 1h 40m 7h 18m 3d 15h
99.9% 1m 26s 10m 4s 43m 49s 8h 45m
99.95% 43s 5m 2s 21m 54s 4h 22m
99.99% 8.6s 1m 4m 23s 52m 33s
99.999% 0.86s 6s 26s 5m 15s

What is Uptime?

Uptime is the percentage of time a system, service, or website is operational and accessible. It's a key metric for measuring reliability and is typically expressed as a percentage of the total time in a given period.

Understanding SLA Levels

Service Level Agreements (SLAs) define the expected uptime for a service. The "nines" terminology refers to the number of 9s in the uptime percentage:

  • 99% (Two Nines) - Allows about 3.65 days of downtime per year
  • 99.9% (Three Nines) - Allows about 8.76 hours of downtime per year
  • 99.99% (Four Nines) - Allows about 52.56 minutes of downtime per year
  • 99.999% (Five Nines) - Allows about 5.26 minutes of downtime per year

Why Uptime Matters

Every minute of downtime can impact your business through lost revenue, damaged reputation, and decreased customer trust. Understanding your SLA helps you set realistic expectations with customers and plan your infrastructure accordingly.

Frequently Asked Questions

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